Terms and Conditions for ODM Ceylon

Last Updated:  August 3, 2026

Welcome to odmceylon.com . These Terms and Conditions govern your use of our website and the purchase of products from ODM Ceylon. By accessing, browsing, or shopping on this Website, you agree to comply with and be bound by the following terms. Please read them carefully.

1. General Agreement

By using odmceylon.com, you represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Website for personal shopping purposes only.

2. User Accounts and Security

To access certain features, you may need to register an account. You are responsible for maintaining the confidentiality of your account username and password.

  • You agree to accept responsibility for all activities that occur under your account.
  • ODM Ceylon reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect fraudulent or malicious activity.

3. Pricing and Product Information

  • Currency: All prices displayed on the Website are in Sri Lankan Rupees (LKR) and are inclusive of applicable local taxes unless otherwise stated.
  • Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. If we discover a pricing error in an item you ordered, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.
  • Availability: All products are subject to availability. We reserve the right to limit the quantity of any items supplied or to discontinue products without notice.

4. Orders and Payments

  • Order Acceptance: Your receipt of an electronic order confirmation does not signify our acceptance of your order. We reserve the right to decline or cancel orders at any time for reasons including, but not limited to, stock unavailability, errors in product information, or issues identified by our fraud prevention department.
  • Payment Methods: We accept major credit/debit cards, bank transfers, and Cash on Delivery (COD) [Adjust based on your actual methods]. Online payments are processed securely through authorized local payment gateways.

5. Shipping and Delivery

  • We deliver island-wide across Sri Lanka using our trusted courier partners.
  • Delivery times are estimates and commence from the date of dispatch, not the date of order. ODM Ceylon is not liable for delays caused by unforeseen circumstances, bad weather, or third-party courier issues.
  • Shipping fees are calculated at checkout based on the delivery location and package weight.

6. Returns, Refunds, and Warranties

  • Return Policy: Items can be returned within [e.g., 7 or 14] days of receipt if they are defective, damaged, or incorrect. Items must be in their original packaging, unused, and with all tags/seals intact.
  • Change of Mind: We do not generally offer refunds for a “change of mind.”
  • Warranties: Certain products come with a manufacturer or store warranty. Warranty claims require the original invoice and warranty card. Physical damage, liquid damage, or unauthorized repairs will void any warranty.

7. Intellectual Property

All content included on this Website, such as text, graphics, logos, button icons, images, and software, is the property of ODM Ceylon or its content suppliers and is protected by Sri Lankan and international copyright laws. You may not extract or utilize parts of the content without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, ODM Ceylon shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or the purchase of our products. Our maximum liability to you for any damages shall not exceed the total amount you paid for the product in question.

9. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy, which aligns with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka. We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Colombo, Sri Lanka.

11. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our Website. It is your responsibility to check this page periodically for changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Company Name: ODM Ceylon by ODM Global Engineering Services
  • Email: info@odmceylon.com
  • Phone: +94777345991 (WhatsApp) / +94112886466 (Land)
  • Address: 523 ODM Auto Parts. Jana Jaya City, Nawala Rd, Sri Jayawardenepura Kotte, Sri Lanka.